Privacy Policy

Privacy Policy

Last updated: 3 June 2026

This Privacy Policy explains how Adgenix collects, uses, and protects personal information when you visit adgenix.com.au or engage Adgenix for paid media services.

Adgenix is a paid media consultancy based in Melbourne, Victoria, Australia, serving clients Australia-wide. This policy is written to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

What information we collect

Adgenix collects personal information you provide directly through:

  • Contact and enquiry forms on this website (including the Free Revenue Leak Report form on /offer/)
  • Email or SMS communications you initiate
  • Engagement and onboarding documentation when you become a client

The personal information collected typically includes your name, email address, phone number, business name, website URL, and information about your current paid media accounts and goals.

Adgenix also collects technical information automatically through standard website analytics:

  • IP address and approximate geographic location
  • Browser and device type
  • Pages visited and time spent on the site
  • Referring website or search query

This technical information is collected through Google Analytics and through Cloudflare (which provides security and performance services for adgenix.com.au).

How we use your information

Personal information you provide is used to:

  • Respond to your enquiries about Adgenix services
  • Deliver paid media services you have engaged Adgenix to provide
  • Send relevant communications about your account, services, or onboarding
  • Maintain records required for tax and business compliance
  • Improve the content and structure of adgenix.com.au

Technical information is used to understand site traffic patterns, identify content that is performing well, and detect potentially malicious activity.

Who we share your information with

Adgenix does not sell personal information.

Personal information may be shared with the following third parties when necessary to deliver services:

  • Google: when Adgenix manages Google Ads accounts on your behalf, you grant access to your account, and Google’s own privacy policy applies to that platform
  • Meta: when Adgenix manages Meta Ads accounts on your behalf, you grant access to your Business Manager, and Meta’s own privacy policy applies
  • Hosting and infrastructure providers: Hostinger (web hosting) and Cloudflare (security and CDN) process technical data as part of normal website operation
  • Australian Taxation Office and other regulatory bodies: where legally required

No personal information is shared with third parties for marketing purposes.

Cookies and tracking

This website uses cookies for analytics and functional purposes. The cookies in use include:

  • Google Analytics cookies (_ga, _gid): measuring site traffic and content performance
  • Cloudflare cookies: performance and security
  • WordPress session cookies: only set when logged into the WordPress admin area, not for public visitors

You can disable cookies through your browser settings. Disabling analytics cookies does not affect the function of the site.

How we store and protect your information

Personal information you provide via forms is stored in the WordPress database on adgenix.com.au, hosted with Hostinger in their secure data centre infrastructure.

Access to client and lead data is restricted to authorised Adgenix personnel only.

Personal information is retained for as long as necessary to deliver services, plus the period required by Australian tax and record-keeping law (currently 5 years from the end of the financial year in which records were created).

Your rights

Under the Australian Privacy Principles, you have the right to:

  • Request access to personal information Adgenix holds about you
  • Request correction of personal information that is inaccurate or out of date
  • Request deletion of personal information, subject to legal record-keeping obligations
  • Opt out of marketing communications at any time
  • Make a complaint about how your personal information has been handled

To exercise any of these rights, contact Adgenix at hello@adgenix.com.au.

If you are not satisfied with the response, you may lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).

Marketing communications

Adgenix may send service-related communications (about your engagement, deliverables, or scheduled meetings) as part of normal service delivery. These are not promotional and continue while you are an active client.

Promotional communications (newsletters, marketing updates) are only sent to people who have explicitly opted in. You can unsubscribe from promotional communications at any time using the unsubscribe link in any such email, or by contacting Adgenix at hello@adgenix.com.au.

Changes to this policy

Adgenix may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or business practices. The “Last updated” date at the top of this page will be revised when changes are made.

For material changes, Adgenix will provide notice through the website or directly to active clients.

Contact for privacy queries

Privacy queries, complaints, or requests can be sent to:

Adgenix

Email: hello@adgenix.com.au

Service area: Australia-wide, Melbourne-based